Testimonials
To whom it may concern:
I am an employee of Specialty Risk Services, a division of the Hartford Insurance, and I wanted to take a moment to acknowledge the fine work of one of your employees: Ryan Freedman.
Since I have commenced using the DATASCRIBE services, I have had the opportunity to work with Mr. Freedman on a regular basis. I have found him a consistent example of:
- Commitment
- Profressionalism
- Responsiveness
- Helpfulness
- Timeliness
in all my dealings with him.
I have a high number of statements that are required of me, so, it has been wonderful working with Mr. Freedman over time, and this morning was no different. I needed to know how to secure a copy of a stored transcription, and I had a response from Mr. Freedman in MINUTES!
I could not let more time pass without acknowledging his fine work. He is AMAZING to work with. By copy of this email, I want Ryan to know how much his fine work is appreciated.
Sincerely,
Karen L. Austin
Claim Account Consultant
Good Morning,
I just wanted to take a couple of minutes to thank you for your continued attention to assure an ongoing outstanding business relationship.
As you know, we contracted with your company several years ago and I feel that the attention you give to our company's needs has never lessened as we have gotten comfortable with the service and our business relationship. Quite frankly, I am always amazed at the "ease of doing business" with your company and am times I am astounded by the lightning speed with which you process new user and ID requests! I continue to receive comments from the adjusters that the service is easy to use, friendly when special needs arise and quick to turn around transcribed reports and special requests.
Thank you for your continued commitment to delivering outstanding service!
Elizabeth Beebe,
Training Coach
The Hartford's Northeast Worker's Compensation Claim Center
Syracuse, NY 13221
"Our office has been using Datascribe for several years now and with their automated services and excellent customer service, I find working with them not only user friendly, but also a pleasant experience."
Fran Wright
Sr. Administrative Asst.
Midwest CA&L Claim Service Center
Now that's what I call quick service. I just took this statement 5 hours ago. Cool. Thanks Ryan. Have a great weekend!
Shemeika Wilturner
Occupational Injury Claims Adjuster
CHRISTUS Risk Management